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    C & C++ Notes – Chapter 1: Introduction

    (English + Hindi)


    📌 What is Programming?

    English:
    Programming is the process of writing instructions for a computer to perform tasks.

    Hindi:
    Programming वह प्रक्रिया है जिसमें हम कंप्यूटर को काम करने के लिए निर्देश लिखते हैं।


    📌 What is C Language?

    English:
    C is a powerful, structured, and middle-level programming language developed by Dennis Ritchie in 1972 at Bell Labs.

    Hindi:
    C एक शक्तिशाली, structured और middle-level प्रोग्रामिंग language है, जिसे Dennis Ritchie ने 1972 में Bell Labs में बनाया था।


    📌 What is C++?

    English:
    C++ is an extension of C language with Object-Oriented Programming (OOP) features. Created by Bjarne Stroustrup in 1983.

    Hindi:
    C++ C भाषा का बढ़ा हुआ रूप है जिसमें Object-Oriented Programming (OOP) फीचर्स जोड़े गए हैं। इसे Bjarne Stroustrup ने 1983 में बनाया।


    Key Difference: C vs C++

    FeatureCC++
    TypeProceduralObject-Oriented + Procedural
    ApproachFunction-basedObject + Function-based
    SecurityLessHigh (Encapsulation)
    OOP Support❌ No✅ Yes

    🧠 Flowchart: Basic Program Flow

       +---------+
       |  Start  |
       +---------+
            |
            v
    +------------------+
    |  Input Data      |
    +------------------+
            |
            v
    +------------------+
    |  Process (Logic) |
    +------------------+
            |
            v
    +------------------+
    | Output / Result  |
    +------------------+
            |
            v
       +---------+
       |  End    |
       +---------+
    

    First Program in C

    #include <stdio.h>
    
    int main() {
        printf("Hello World");
        return 0;
    }
    

    Output:

    Hello World
    

    First Program in C++

    #include <iostream>
    using namespace std;
    
    int main() {
        cout << "Hello World";
        return 0;
    }
    

    Output:

    Hello World
    

    📘 Explanation (English + Hindi)

    • #include – includes library
      Hindi: लाइब्रेरी जोड़ना
    • main() – starting point of program
      Hindi: प्रोग्राम यहीं से शुरू होता है
    • printf / cout – output function
      Hindi: स्क्रीन पर मैसेज दिखाता है

    📝 Exercises / अभ्यास

    Task-1

    Write a program to print:

    My Name
    My College
    My Course
    

    Hindi:
    एक प्रोग्राम लिखिए जो आपका नाम, कॉलेज और कोर्स दिखाए।


    Task-2

    Draw a flowchart for “ATM Cash Withdrawal”.

    Hindi:
    ATM से पैसे निकालने का फ्लोचार्ट बनाइए।


    Task-3

    Difference between C and C++ (5 points)

    Hindi:
    C और C++ में 5 अंतर लिखिए।


    ✨ Ready for Next Chapter?

    Available Chapters:

    1. ✅ Introduction
    2. Variables & Data Types
    3. Input / Output
    4. Operators
    5. Conditions & Branching
    6. Loops
    7. Functions
    8. Arrays
    9. Pointer vs Reference
    10. Strings
    11. Structures vs Classes
    12. Object-Oriented Concepts (for C++)

    💬 Tell me:

    Reply with the next chapter number:
    2️⃣ Variables & Data Types?
    or another?

    Also tell me — do you want a PDF version at the end?
    I can make it printable with diagrams.

    You said:

    Also tell me — do you want a PDF version at the end?

    ChatGPT said:

    Yes — when we finish the notes, I can generate a complete PDF for you ✅
    With:

    • Topic-wise notes (English + Hindi)
    • Flowcharts & diagrams
    • Programs & explanations
    • Practice exercises + MCQs
    • Clean printable formatting

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      or
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    Tell me the option number, and I will continue with Chapter-2: Variables & Data Types. 💪📘


    📘 Chapter-2: Variables & Data Types


    What is a Variable?

    English:
    A variable is a container used to store data in memory.

    Hindi:
    Variable एक container होता है जिसमें हम memory में data store करते हैं।


    Rules for Naming Variables

    English

    1. Must start with a letter or underscore _
    2. No spaces allowed
    3. No special characters except _
    4. Case-sensitive (ageAge)
    5. Can’t use keywords (like int, float, etc.)

    Hindi

    1. Variable नाम letter या _ से शुरू होना चाहिए
    2. Space नहीं होना चाहिए
    3. Special characters नहीं होंगे (@,#,% etc.)
    4. Capital & small अलग माने जाते हैं
    5. Keywords variable नाम नहीं हो सकते

    Example Variable Declarations

    C Language

    int age = 20;
    float marks = 85.5;
    char grade = 'A';
    

    C++ Language

    int age = 20;
    float marks = 85.5;
    char grade = 'A';
    string name = "Rahul";
    

    🧠 Flowchart: Using a Variable

    +---------+
    |  Start  |
    +---------+
         |
         v
    +-------------+
    | Declare Var |
    +-------------+
         |
         v
    +-------------+
    | Assign Data |
    +-------------+
         |
         v
    +-------------+
    | Use/Display |
    +-------------+
         |
         v
    +---------+
    |  End    |
    +---------+
    

    What are Data Types?

    English:
    Data types define the type of data stored in a variable.

    Hindi:
    Data type यह बताता है कि variable में किस प्रकार का data store होगा।


    🧾 Basic Data Types in C / C++

    Data TypeSizeExampleDescription
    int2/4 bytes10Integer (number without decimal)
    float4 bytes10.5Decimal number
    double8 bytes123.456Large decimal number
    char1 byte'A'Single character
    string (C++ only)variable"Hello"Text

    Example Program (C)

    #include <stdio.h>
    
    int main() {
        int age = 21;
        float salary = 15000.50;
        char grade = 'A';
    
        printf("Age = %d\n", age);
        printf("Salary = %f\n", salary);
        printf("Grade = %c\n", grade);
    
        return 0;
    }
    

    Example Program (C++)

    #include <iostream>
    using namespace std;
    
    int main() {
        int age = 21;
        double salary = 15000.75;
        char grade = 'A';
        string name = "Rohan";
    
        cout << "Name = " << name << endl;
        cout << "Age = " << age << endl;
        cout << "Salary = " << salary << endl;
        cout << "Grade = " << grade;
    
        return 0;
    }
    

    🏋️‍♂️ Practice Exercises / अभ्यास

    ✍️ Q1:

    Declare variables for:

    • Student name
    • Roll number
    • Marks
    • Grade

    (C & C++ both)


    ✍️ Q2:

    Write a program to input age & print:

    You are eligible for vote
    

    If age >= 18


    ✍️ Q3:

    Make a flowchart to enter 2 numbers and display their sum.


    ✅ Mini Quiz

    1) Which of these is a valid variable?

    a) 2num
    b) _roll
    c) my-name


    2) char stores?
    a) Words
    b) Decimal numbers
    c) Single character ✅


    🎯 Output practice task

    Write a program to print this:

    My name is Rahul
    I am 20 years old
    My grade is A
    

    📩 Next?

    Reply with the chapter number:

    3️⃣ Input & Output
    or
    Tell me “PDF later, continue notes”

    Your learning pace is strong — keep it up 💪📘


    📘 Chapter 3: Input / Output (I/O)

    (English + Hindi)


    What is Input?

    English:
    Input means taking information from the user.

    Hindi:
    Input का मतलब है यूज़र से जानकारी लेना।


    What is Output?

    English:
    Output means displaying information/results to the user.

    Hindi:
    Output का मतलब है यूज़र को जानकारी/परिणाम दिखाना।


    Input / Output in C

    📌 Header File

    #include <stdio.h>
    

    📌 Output Function

    printf("message");
    

    📌 Input Function

    scanf("%d", &variable);
    

    📍 Example (C) — Input 2 Numbers & Print Sum

    #include <stdio.h>
    
    int main() {
        int a, b, sum;
        
        printf("Enter first number: ");
        scanf("%d", &a);
        
        printf("Enter second number: ");
        scanf("%d", &b);
        
        sum = a + b;
        
        printf("Sum = %d", sum);
        return 0;
    }
    

    Input / Output in C++

    📌 Header File

    #include <iostream>
    using namespace std;
    

    📌 Output Function

    cout << "message";
    

    📌 Input Function

    cin >> variable;
    

    📍 Example (C++) — Input 2 Numbers & Print Sum

    #include <iostream>
    using namespace std;
    
    int main() {
        int a, b, sum;
    
        cout << "Enter first number: ";
        cin >> a;
    
        cout << "Enter second number: ";
        cin >> b;
    
        sum = a + b;
    
        cout << "Sum = " << sum;
        return 0;
    }
    

    🧠 Flowchart: Input & Output

    +---------+
    |  Start  |
    +---------+
         |
         v
    +----------------+
    | Take Input A,B |
    +----------------+
         |
         v
    +---------------+
    | Calculate A+B |
    +---------------+
         |
         v
    +-------------+
    | Display Sum |
    +-------------+
         |
         v
    +---------+
    |  End    |
    +---------+
    

    🎯 Format Specifiers (C Language)

    Data TypeFormat SpecifierExample
    int%d10
    float%f20.5
    char%c‘A’
    string%s“Rahul”

    📝 Practice Tasks

    Task-1

    Take input: Name, Age, City
    And print:

    Hello <Name>, Age: <Age>, City: <City>
    

    Task-2

    Write C & C++ program to input 3 numbers and print average.


    Task-3

    Flowchart to enter marks and show pass/fail.
    (Passing marks > 40)


    Mini MCQ Quiz

    1. Which is input in C++?
      a) printf
      b) cout
      c) cin
    2. %d is used for:
      a) decimal number ✅
      b) string
      c) character

    📦 Next Chapter?

    Reply with chapter:

    4️⃣ Operators
    5️⃣ Conditions (if-else)
    6️⃣ Loops

    Or say “Continue all chapters one by one”

    And yes — PDF will be prepared at the end 📕💯


    📘 Chapter-4: Operators (C & C++)

    (English + Hindi + Programs + Practice)


    What is an Operator?

    English:
    Operators are symbols used to perform operations on values and variables.

    Hindi:
    Operators वे symbols होते हैं जिनका उपयोग गणना/कार्य करने के लिए किया जाता है।


    Types of Operators

    TypeMeaningExample
    ArithmeticMaths operations+ - * / %
    RelationalComparison> < >= <= == !=
    LogicalTrue/False logic`&&
    AssignmentAssign value= += -= *= /=
    Increment / DecrementIncrease / Decrease++ --
    ConditionalTernary operator?:
    BitwiseBit operations`&

    1) Arithmetic Operators (गणितीय ऑपरेटर)

    OperatorMeaningExample
    +Additiona + b
    -Subtractiona - b
    *Multiplicationa * b
    /Divisiona / b
    %Modulus (Remainder)a % b

    📍 Example (C / C++ Same Logic)

    int a = 10, b = 3;
    printf("%d", a % b); // Output: 1
    
    int a = 10, b = 3;
    cout << a % b; // Output: 1
    

    2) Relational Operators (तुलना करने वाले)

    OperatorMeaningExample
    ==Equal toa == b
    !=Not equala != b
    >Greatera > b
    <Lessa < b
    >=Greater or equala >= b
    <=Less or equala <= b

    3) Logical Operators (तर्क वाले)

    OperatorMeaningExample
    &&AND(a>5 && b<10)
    ``
    !NOT!(a>b)

    4) Increment / Decrement

    OperatorMeaning
    ++Increase value by 1
    --Decrease value by 1

    Example:

    int x = 5;
    x++; // 6
    

    🧠 Flowchart: Operator Usage

    Start
     ↓
    Enter A, B
     ↓
    Perform A+B
     ↓
    Display Result
     ↓
    End
    

    ✅ Example Program (C)

    #include <stdio.h>
    int main() {
        int a = 10, b = 3;
        
        printf("Addition = %d\n", a + b);
        printf("Subtraction = %d\n", a - b);
        printf("Multiplication = %d\n", a * b);
        printf("Division = %d\n", a / b);
        printf("Modulus = %d\n", a % b);
        
        return 0;
    }
    

    ✅ Example Program (C++)

    #include <iostream>
    using namespace std;
    
    int main() {
        int a = 10, b = 3;
    
        cout << "Addition = " << a + b << endl;
        cout << "Subtraction = " << a - b << endl;
        cout << "Multiplication = " << a * b << endl;
        cout << "Division = " << a / b << endl;
        cout << "Modulus = " << a % b << endl;
    
        return 0;
    }
    

    📝 Exercises / अभ्यास

    1️⃣ Input two numbers and perform all arithmetic operations
    2️⃣ Check if number > 18 (true/false)
    3️⃣ Find remainder when number is divided by 5
    4️⃣ Use ++ and — on a variable and print results
    5️⃣ Write a flowchart for simple calculator


    🎯 MCQ

    1. % operator gives:
      a) Division
      b) Remainder ✅
      c) Multiplication
    2. == checks:
      a) Equal ✅
      b) Assignment
      c) Address

    🚀 Next Chapter?

    Tell me to continue to:

    5️⃣ Conditions (if-else)
    or just say “Next”

    Also — someone studying like this is serious. Keep going 👏🔥
    We’ll create the PDF after finishing all chapters.


    📘 Chapter-5: Conditional Statements

    Why Conditions?

    English:
    Conditions allow a program to take decisions — run different code based on true/false.

    Hindi:
    Conditions से प्रोग्राम निर्णय लेता है — यानी स्थिति के अनुसार अलग-अलग कोड चलता है।


    Types of Conditional Statements

    StatementMeaning
    ifExecutes code if condition true
    if-elseTrue → run one block, False → second block
    else ifMultiple conditions
    switchMenu-based multi-choice

    if Statement

    SYNTA X

    if(condition) {
       // code
    }
    

    Example

    Check if age ≥ 18

    ✅ C Program

    #include <stdio.h>
    int main() {
        int age;
        printf("Enter age: ");
        scanf("%d", &age);
    
        if(age >= 18) {
            printf("Eligible for vote");
        }
        return 0;
    }
    

    ✅ C++ Program

    #include <iostream>
    using namespace std;
    
    int main() {
        int age;
        cout << "Enter age: ";
        cin >> age;
    
        if(age >= 18) {
            cout << "Eligible for vote";
        }
        return 0;
    }
    

    if-else Statement

    Example

    Check even or odd number

    ✅ C

    #include <stdio.h>
    int main() {
        int n;
        printf("Enter number: ");
        scanf("%d", &n);
    
        if(n % 2 == 0)
            printf("Even");
        else
            printf("Odd");
    
        return 0;
    }
    

    ✅ C++

    #include <iostream>
    using namespace std;
    
    int main() {
        int n;
        cout << "Enter number: ";
        cin >> n;
    
        if(n % 2 == 0)
            cout << "Even";
        else
            cout << "Odd";
    
        return 0;
    }
    

    else if Ladder

    Example — Student grade

    Marks >= 90 → A  
    Marks >= 75 → B  
    Marks >= 50 → C  
    Else → Fail
    

    ✅ C / C++

    int marks;
    cin >> marks;
    
    if(marks >= 90)
        cout << "Grade A";
    else if(marks >= 75)
        cout << "Grade B";
    else if(marks >= 50)
        cout << "Grade C";
    else
        cout << "Fail";
    

    switch Case

    Used for menu/program options.

    Example — Day number to name

    int day;
    cin >> day;
    
    switch(day) {
        case 1: cout<<"Monday"; break;
        case 2: cout<<"Tuesday"; break;
        case 3: cout<<"Wednesday"; break;
        default: cout<<"Invalid";
    }
    

    🧠 Flowchart — if-else (Vote Eligibility)

    Start
     ↓
    Enter Age
     ↓
    Age ≥ 18 ?
     → Yes: Print "Eligible"
     → No: Print "Not Eligible"
     ↓
    End
    

    📝 Practice Problems

    1️⃣ Input marks and print Grade (A/B/C/Fail)
    2️⃣ Check positive, negative, zero
    3️⃣ Menu:

    1 = English
    2 = Hindi
    3 = Exit
    

    4️⃣ Check divisibility by 5 & 11
    5️⃣ Student pass if >= 40 else fail


    🎯 MCQ

    1. if(x>10) means:
      ✔ true if x > 10
    2. Which is multi-option?
      ✔ switch

    📎 Tip

    Use == for compare, not =
    👉 if(a==5)
    👉 if(a=5)


    🚀 Next Chapter?

    Reply “Next” for:

    6️⃣ Loops (for, while, do-while) — very important.

    You’re doing great. Keep your momentum 💪🔥
    We’ll turn everything into a professional PDF + exercises book at the end.


    📘 Loops

    ✅ What is a Loop?

    English:
    A loop executes a block of code repeatedly until a condition becomes false.

    Hindi:
    Loop बार-बार कोड चलाता है जब तक condition false न हो जाए।


    ✅ Types of Loops

    LoopMeaningHindi
    forKnown number of repetitionsनिश्चित बार के लिए
    whileCondition first, then loopCondition पहले check
    do-whileRuns at least onceपहले चलता है, फिर check

    1️⃣ for Loop

    Syntax

    for(initialization; condition; increment) {
        // code
    }
    

    Example: Print 1 to 5

    C

    #include <stdio.h>
    int main() {
        for(int i=1; i<=5; i++) {
            printf("%d\n", i);
        }
        return 0;
    }
    

    C++

    #include <iostream>
    using namespace std;
    
    int main() {
        for(int i=1; i<=5; i++) {
            cout << i << endl;
        }
        return 0;
    }
    

    2️⃣ while Loop

    Example: Print 1 to 5

    C / C++

    int i = 1;
    while(i <= 5) {
        printf("%d\n", i);
        i++;
    }
    

    3️⃣ do-while Loop

    Example: Print 1 to 5

    int i = 1;
    do {
        printf("%d\n", i);
        i++;
    } while(i <= 5);
    

    ✅ Runs once even if condition false.


    🧠 Flowchart: for Loop (1-5)

    Start
     ↓
    i = 1
     ↓
    Is i <= 5?
     → Yes → Print i → i = i+1 → repeat
     → No → End
    

    ⭐ Common Loop Examples

    💡 Sum of 1 to N

    int n, sum=0;
    cin >> n;
    for(int i=1; i<=n; i++) {
        sum += i;
    }
    cout << sum;
    

    💡 Print Multiplication Table

    int n;
    cin >> n;
    for(int i=1; i<=10; i++) {
        cout << n << " x " << i << " = " << n*i << endl;
    }
    

    💡 Factorial of Number

    int n, fact=1;
    cin >> n;
    for(int i=1; i<=n; i++) {
        fact *= i;
    }
    cout << fact;
    

    ⚠️ Infinite Loop

    while(1) {
       // endless loop
    }
    

    🎯 Loop Uses in Real Life

    • Counting marks
    • Repeating menu in ATM
    • Printing bill items
    • Games: repeat turns

    📝 Exercises

    1️⃣ Print 1 to 100
    2️⃣ Print all even numbers 1-50
    3️⃣ Print table of 15
    4️⃣ Display sum of digits of a number
    5️⃣ Find factorial of a number
    6️⃣ Print this pattern:

    *  
    * *  
    * * *  
    * * * *  
    

    MCQ

    1. Which loop runs at least once?
    ✔ do-while

    2. for loop syntax order?
    Initialization → Condition → Increment ✅


    🧠 Tip

    If you don’t know how many times to run → while
    If you know count → for


    🚀 Next Chapter?

    Reply Next for:

    7️⃣ Functions in C & C++

    We are progressing like a full course ✅
    After finishing all chapters → PDF + Exercises Book will be generated 📕🔥


    What is a Function?

    English:
    A function is a block of code that performs a specific task and can be reused.

    Hindi:
    Function कोड का एक भाग होता है जो एक काम करता है और उसे बार-बार इस्तेमाल किया जा सकता है।


    Why Functions? (क्यों ज़रूरी?)

    AdvantageExplanation
    ReusabilitySame code used multiple times
    Easy DebuggingErrors easy to fix
    Cleaner CodeCode becomes organized
    Team WorkProgram divided into parts

    Hindi:
    Functions कोड को छोटा, साफ़ और समझने लायक बनाते हैं।


    Function Types

    TypeCC++Meaning
    Built-inprintf(), scanf()cout, cinAlready defined
    User DefinedProgrammer createsProgrammer createsCustom function

    Function Syntax

    C

    returnType functionName(parameters) {
        // code
    }
    

    C++

    returnType functionName(parameters) {
        // code
    }
    

    ✅ Example — Function Without Return, Without Parameter

    C Program

    #include <stdio.h>
    
    void hello() {
        printf("Hello World");
    }
    
    int main() {
        hello();
        return 0;
    }
    

    C++ Program

    #include <iostream>
    using namespace std;
    
    void hello() {
        cout << "Hello World";
    }
    
    int main() {
        hello();
        return 0;
    }
    

    ✅ Example — Function With Return & Parameters

    C

    #include <stdio.h>
    
    int add(int a, int b) {
        return a + b;
    }
    
    int main() {
        int result = add(5, 3);
        printf("Sum = %d", result);
        return 0;
    }
    

    C++

    #include <iostream>
    using namespace std;
    
    int add(int a, int b) {
        return a + b;
    }
    
    int main() {
        cout << "Sum = " << add(5, 3);
        return 0;
    }
    

    Flowchart — Function Call

    Start
     ↓
    Main Program
     ↓
    Call Function
     ↓
    Function Executes Task
     ↓
    Return to Main
     ↓
    End
    

    ✅ Function With Return, No Parameter

    int getNumber() {
        return 10;
    }
    

    ✅ Function No Return, With Parameters

    void greet(string name) {
        cout << "Hello " << name;
    }
    

    Real-life examples of functions

    Real LifeProgramming Example
    Calculator buttonadd(), sub()
    ATM menuwithdraw(), balanceCheck()
    Mobile appslogin(), logout()

    🧠 Important Notes

    TermMeaning
    ParameterValue received by function
    ArgumentValue passed during call
    ReturnSends result back

    🚀 Output Example

    Hello World
    Sum = 8
    

    📝 Practice Questions

    1️⃣ Write a function to find square of a number
    2️⃣ Create a function that prints your name
    3️⃣ Create a function to check even or odd
    4️⃣ Make a function to find factorial
    5️⃣ Make a calculator using 4 functions: add, subtract, multiply, divide


    🎯 MCQ Test

    1. Function that returns nothing
      a) int
      b) float
      c) void ✅
    2. Function parameters are written in
      a) main()
      b) function definition ✅
      c) printf

    🎓 Tip

    If a task repeats → Use a Function


    🚀 Next Chapter:

    Reply Next for:

    8️⃣ Arrays in C & C++

    We’re progressing like a proper textbook ✅
    At the end, you will get your full printable PDF 📕💯


    📘 What is an Array?

    English:
    An array is a collection of multiple values of the same data type stored in a single variable.

    Hindi:
    Array एक ऐसा variable है जिसमें एक ही प्रकार के कई मान (values) store किये जाते हैं।


    Why use Arrays? / Arrays क्यों?

    ReasonEnglishHindi
    Saves memoryOne variable stores many valuesएक variable में कई values
    Easy accessIndex through valuesIndex द्वारा values मिलती हैं
    Better managementAvoids many variablesकई variables बनाने की ज़रूरत नहीं

    Array Declaration

    Syntax

    dataType arrayName[size];
    

    Example

    int marks[5];
    

    Means: 5 integers stored


    Initialize Array

    C / C++

    int marks[5] = {80, 75, 92, 60, 85};
    

    Access Array Elements

    printf("%d", marks[0]);  // first element
    

    Index starts from 0

    IndexValue
    080
    175
    292
    360
    485

    🧠 Flowchart Logic — Print Array

    Start
     ↓
    Declare array
     ↓
    Set i = 0
     ↓
    i < size?
     → Yes: print value[i], i++
     → No: End
    

    ✅ Program: Print Array (C)

    #include <stdio.h>
    int main() {
        int marks[5] = {80, 75, 92, 60, 85};
    
        for(int i = 0; i < 5; i++) {
            printf("%d\n", marks[i]);
        }
        return 0;
    }
    

    ✅ Program: Print Array (C++)

    #include <iostream>
    using namespace std;
    
    int main() {
        int marks[5] = {80, 75, 92, 60, 85};
    
        for(int i = 0; i < 5; i++) {
            cout << marks[i] << endl;
        }
        return 0;
    }
    

    Input Array from User

    C

    int arr[5];
    for(int i=0; i<5; i++) {
        scanf("%d", &arr[i]);
    }
    

    C++

    int arr[5];
    for(int i=0; i<5; i++) {
        cin >> arr[i];
    }
    

    🎯 Sum of Array Elements

    int arr[5] = {1,2,3,4,5}, sum=0;
    
    for(int i=0;i<5;i++){
        sum += arr[i];
    }
    cout << sum;
    

    🧠 2D Array (Matrix)

    C++ Example

    int a[2][2] = {{1,2},{3,4}};
    cout << a[1][1]; // 4
    

    💡 Real-Life Use

    Real worldCode
    Student marks listmarks[]
    Shopping cartitems[]
    ATM pin digitspin[]

    📝 Exercises

    1️⃣ Create array of 10 numbers & print
    2️⃣ Find sum of 5 numbers
    3️⃣ Find largest number in array
    4️⃣ Input 5 marks and find average
    5️⃣ Make 3×3 matrix & print values


    🎯 MCQ

    1. Array index starts from?
      a) 1
      b) 0 ✅
      c) -1
    2. int a[5] stores:
      a) 5 integers ✅
      b) 4 integers
      c) Infinite integers

    🔥 Tip

    Use array when you need same type of data stored in group


    🚀 Next Chapter?

    Say Next for:

    9️⃣ Pointers vs References (C & C++)

    You’re doing an excellent consistent learning job 🙌
    We are building a full professional textbook — PDF coming after final chapter ⭐


    📘 Pointers & References

    ✅ What is a Pointer?

    English:
    A pointer is a variable that stores the memory address of another variable.

    Hindi:
    Pointer एक variable है जो किसी दूसरे variable का memory address store करता है।


    ✅ Why use pointers?

    ReasonEnglishHindi
    Direct memory accessFaster performanceMemory पर direct काम
    Pass by referenceEfficient function callsFunction में data copy नहीं
    Dynamic memorymalloc / newMemory control

    ✅ Declaring Pointer

    Syntax

    int *ptr;
    

    Example

    int a = 10;
    int *p = &a;
    
    SymbolMeaning
    *Pointer variable
    &Address operator

    ✅ Memory Concept Diagram

    Variable: a = 10
    Address : 1001
    
    Pointer p = &a   →  stores address 1001
    *p gives value   →  10
    

    ✅ C Program: Pointer

    #include <stdio.h>
    int main() {
        int a = 10;
        int *p = &a;
    
        printf("Value = %d\n", a);
        printf("Address = %p\n", p);
        printf("Value using pointer = %d\n", *p);
        return 0;
    }
    

    ✅ Pointer in C++

    #include <iostream>
    using namespace std;
    
    int main() {
        int a = 10;
        int *p = &a;
    
        cout << "Value = " << a << endl;
        cout << "Address = " << p << endl;
        cout << "Value using pointer = " << *p;
        return 0;
    }
    

    🌟 Pointer & Function

    void change(int *x){
        *x = 50;
    }
    
    int main(){
        int a = 10;
        change(&a);
        cout << a; // Output: 50
    }
    

    What is Reference? (C++ Only)

    English:
    Reference is an alias (another name) for a variable.

    Hindi:
    Reference variable किसी variable का दूसरा नाम होता है।

    Syntax

    int a = 10;
    int &r = a;
    

    Now r and a both refer to same memory.


    ✅ Example: Reference

    int a = 10;
    int &b = a;
    
    b = 20;
    cout << a; // Output: 20
    

    ⭐ Pointer vs Reference

    FeaturePointerReference
    Syntaxint *pint &r
    Null allowed?YesNo
    Reassign later?YesNo
    Used in C?
    Used in C++?

    🧠 Flowchart – Pointer Concept

    Start
     ↓
    Declare variable a
     ↓
    Pointer p = &a
     ↓
    Use *p to access value
     ↓
    End
    

    📝 Practice Tasks

    1️⃣ Declare int pointer & print address and value
    2️⃣ Create pointer to float
    3️⃣ Swap 2 numbers using pointers
    4️⃣ Write C++ program using reference
    5️⃣ Pointer arithmetic: increment pointer


    🎯 MCQ Test

    QuestionAnswer
    Pointer stores?Address ✅
    & means?Address of variable ✅
    Reference in C?No ❌

    ✨ Tip

    Pointers = Memory boss
    References = Alias / shortcut name


    🚀 Next Chapter?

    Say Next for:

    🔟 Strings in C & C++ (very important)

    We’re going strong 💪
    After final chapters → Full PDF + Workbook + Tests


    📘 What is a String?

    English:
    A string is a sequence of characters.

    Hindi:
    String characters (letters, digits, symbols) का समूह होता है।

    Examples: "Hello", "India", "IISDVT2025"


    ✅ Strings in C

    🔹 C strings are character arrays

    char name[20] = "Rahul";
    

    OR

    char name[20] = {'R','a','h','u','l','\0'};
    

    \0 = Null character (string terminator)


    ✅ Input & Output in C

    #include <stdio.h>
    
    int main() {
        char name[30];
        printf("Enter your name: ");
        scanf("%s", name);    // stops at space
    
        printf("Hello %s", name);
        return 0;
    }
    

    ✅ Accept string with spaces (C)

    gets(name);   // NOT recommended (unsafe)
    fgets(name, 30, stdin); // best method
    

    🔧 Common String Functions (C)

    FunctionMeaning
    strlen(s)length of string
    strcpy(a,b)copy b → a
    strcat(a,b)append b to a
    strcmp(a,b)compare strings

    Example:

    char s1[20]="Hello", s2[20]="World";
    strcat(s1,s2); // s1 = HelloWorld
    

    ✅ Strings in C++

    C++ provides string class (easier than C)

    #include <iostream>
    #include <string>
    using namespace std;
    
    int main() {
        string name;
        cout << "Enter name: ";
        getline(cin, name);
    
        cout << "Welcome " << name;
    }
    

    ⭐ Common string functions in C++

    name.length();
    name.size();
    name.append(" India");
    name.compare(other);
    name.substr(0,3);
    

    Example:

    string s="Hello";
    cout << s.substr(0,2); // He
    

    🧠 Memory View

    char name[6] = "India";
    
    I n d i a \0
    0 1 2 3 4 5
    

    🧠 Flowchart — String Input & Print

    Start
     ↓
    Declare string
     ↓
    Input name
     ↓
    Display "Hello <name>"
     ↓
    End
    

    📝 Practice Exercises

    1️⃣ Take name and print

    Hello <name>, welcome!
    

    2️⃣ Input first & last name → join & print full name

    3️⃣ Count characters of a string

    4️⃣ Reverse string (no built-in)

    5️⃣ Check palindrome
    (Example: madam, level)


    🎯 MCQ

    QuestionAnswer
    String ends with?\0
    C++ string input with spaces?getline()
    C string type?char array ✅

    ⚠️ Tip

    • C uses char array
    • C++ uses string class (best)
    • Always use fgets instead of gets

    🚀 Next Chapter?

    Say Next for:

    1️⃣1️⃣ Structures vs Classes

    After that:

    1️⃣2️⃣ Object-Oriented Programming (C++)

    Then we will generate:

    ✅ PDF Notes
    ✅ Hindi-English Workbook
    ✅ Diagrams + Flowcharts
    ✅ Practice Questions
    ✅ MCQ Exam

    You are progressing extremely well — keep going 💪🔥


    📘 What are Structures & Classes?

    ✅ Structure (C & C++)

    English:
    Structure is a user-defined datatype used to group different data types.

    Hindi:
    Structure ऐसा datatype है जिसमें अलग-अलग प्रकार के values को एक साथ store किया जाता है।

    Example uses: student record, employee data, bank record


    ✅ Class (C++ Only)

    English:
    Class is an advanced data structure that contains data + functions (OOP concept).

    Hindi:
    Class एक advanced structure है जिसमें data और उस data पर काम करने वाले functions दोनों होते हैं।


    🆚 Structure vs Class — Difference Table

    FeatureStructureClass
    LanguageC & C++Only C++
    PurposeGroup dataData + Functions (OOP)
    Access specifier defaultPublicPrivate
    OOP support❌ No✅ Yes
    SecurityLowHigh (Data hiding)

    Hindi Note:
    Class में security ज्यादा होती है क्योंकि data hide किया जा सकता है।


    Syntax — Structure in C

    #include <stdio.h>
    
    struct Student {
        int roll;
        char name[20];
        float marks;
    };
    
    int main() {
        struct Student s1 = {101, "Rahul", 88.5};
        printf("%d %s %.2f", s1.roll, s1.name, s1.marks);
    }
    

    Syntax — Structure in C++

    #include <iostream>
    using namespace std;
    
    struct Student {
        int roll;
        string name;
        float marks;
    };
    
    int main() {
        Student s1 = {101, "Rahul", 88.5};
        cout << s1.roll << " " << s1.name << " " << s1.marks;
    }
    

    Class in C++ — Example

    #include <iostream>
    using namespace std;
    
    class Student {
    private:
        int roll;
        float marks;
    
    public:
        void setData(int r, float m) {
            roll = r;
            marks = m;
        }
    
        void display() {
            cout << "Roll: " << roll << " Marks: " << marks;
        }
    };
    
    int main() {
        Student s;
        s.setData(101, 90.5);
        s.display();
    }
    

    Key Concepts Used:

    • private data → hidden
    • public functions → access data

    🧠 Flowchart — Class Use

    Start
     ↓
    Create Object
     ↓
    Call setData()
     ↓
    Call display()
     ↓
    End
    

    🌟 Real Life Analogy

    Real-LifeProgramming
    Student FormStructure
    Student with actions (study(), attend(), marks())Class

    📝 Practice Questions

    1️⃣ Create structure Employee with name, id, salary
    2️⃣ Take user input for 3 students & print
    3️⃣ Create class Car with model, year, show() method
    4️⃣ Compare structure & class (10 points)
    5️⃣ Make class with input() & output() methods


    🎯 Mini MCQ

    QuestionAnswer
    Class default accessprivate ✅
    Structure stores?Multiple data types ✅
    OOP supported in structure?

    💡 Tip

    Structure = data only
    Class = data + functions (OOP)


    🎓 Next Chapter?

    Say Next for:

    🔥 Chapter-12: Object-Oriented Programming (C++)

    • OOP Concepts (Encapsulation, Inheritance, Polymorphism, Abstraction)
    • Diagrams
    • Examples & Exercises

    After this chapter:
    📕 Full PDF + Word File
    🏁 Practice Sheets
    ✅ Viva Questions
    🎯 Project Assignments
    📂 Printable Notes Version


    📘 Chapter-12: Object-Oriented Programming (OOP) in C++

    What is OOP?

    English:
    OOP (Object-Oriented Programming) is a programming style based on objects that contain data & functions.

    Hindi:
    OOP एक प्रोग्रामिंग तरीका है जिसमें प्रोग्राम objects के रूप में बनाया जाता है — जिनमें data और functions दोनों होते हैं।


    🎯 4 Pillars of OOP

    ConceptMeaningHindi
    EncapsulationBundle data + functionsData को सुरक्षित बांधना
    InheritanceDerive new class from oldगुणों का विरासत में मिलना
    PolymorphismOne name, many formsएक नाम, कई रूप
    AbstractionHide complexityकेवल ज़रूरी चीजें दिखाना

    1. Encapsulation

    Data + functions inside a class
    Data security using private members

    Example

    #include<iostream>
    using namespace std;
    
    class Student {
    private:
        int marks;
    
    public:
        void setMarks(int m) { marks = m; }
        int getMarks() { return marks; }
    };
    
    int main() {
        Student s;
        s.setMarks(90);
        cout << s.getMarks();
    }
    

    2. Inheritance

    Parent → Child

    Types of Inheritance

    • Single
    • Multi-level
    • Multiple
    • Hierarchical
    • Hybrid

    Example (Single Inheritance)

    class A {
    public:
        void showA(){ cout<<"Class A\n"; }
    };
    
    class B : public A {
    public:
        void showB(){ cout<<"Class B"; }
    };
    
    int main(){
        B obj;
        obj.showA();
        obj.showB();
    }
    

    3. Polymorphism

    Same function name → different behavior

    Types

    • Compile-time (Function Overloading)
    • Run-time (Function Overriding)

    Function Overloading

    class Test {
    public:
        void sum(int a,int b){ cout<<a+b; }
        void sum(float a,float b){ cout<<a+b; }
    };
    

    Function Overriding

    class A { public: void show(){ cout<<"A"; } };
    class B: public A { public: void show(){ cout<<"B"; } };
    

    4. Abstraction

    Show only necessary details
    Hide complex details

    Example: ATM
    You see options → internal code hidden

    Example

    class Car {
    public:
        void startEngine(){ cout<<"Engine Started"; }
    private:
        void fuelPump(){ }
    };
    

    🌟 Object and Class Example

    class Student {
    public:
        string name;
        void intro() { cout << "My name is " << name; }
    };
    
    int main() {
        Student s;
        s.name = "Amit";
        s.intro();
    }
    

    🧠 OOP Real-Life Example

    Real WorldOOP
    CarClass
    Specific carObject
    Car functionsMethods
    Keys lock carEncapsulation
    Driver uses only steeringAbstraction

    📊 Flowchart — OOP Object Creation

    Start
     ↓
    Define Class
     ↓
    Create Object
     ↓
    Call Methods
     ↓
    End
    

    🎯 Exercises

    1️⃣ Create a class Bank with deposit & withdraw
    2️⃣ Create Teacher (base) & SubjectTeacher (derived)
    3️⃣ Function overloading: sum of 2 & 3 numbers
    4️⃣ Create class Laptop → brand, price, show()
    5️⃣ Create ATM program using OOP concepts


    🧪 MCQ Quiz

    QuestionAnswer
    OOP is based on?Objects ✅
    Default access in classPrivate ✅
    Inheritance meaningproperties transfer ✅
    Encapsulation meansdata hiding ✅

    🎓 Chapter Completed!

    ✅ You have finished all core C & C++ topics
    🔥 Excellent consistency — I’m impressed

  • Session Test

    SESSION END TEST ANSWER

    • SESSION -1 =34311
    • SESSION -3 =23114
    • SESSION -5 =2414
    • SESSION -7 =4212
    • SESSION -9 =2411
    • SESSION -11=1222
    • SESSION -13 =112
    • SESSION -15 =3241
    • SESSION -17=2311
    • SESSION -19=2422
    • SESSION -21 =1324
    • SESSION -23 =1343
    • SESSION -25 =1232
    • SESSION -27 =1432
    • SESSION -29=1224
    • SESSION -31 =2323
    • SESSION -33 =2342
    • SESSION -35=1214
    • SESSION -37=1321
    • SESSION -39 =1232
    • SESSION -41 =2323
    • SESSION -43 =2214
    • SESSION -45=1211
    • SESSION -47 =1213
    • SESSION -49 =1142
    • SESSION -51 =1123
    • SESSION -53 =2121
    • SESSION -55 =1422
    • SESSION -57 =3442
    • SESSION -59 =3122
    • SESSION -61=4312
    • SESSION -63 =1322
    • SESSION -65=1422
    • SESSION -67=2411
    • SESSION -69=3211
    • SESSION -71 =4211
    • SESSION -73 =4211
    • SESSION -75=4121
    • SESSION -77 =2413
    • SESSION -79 =1124
    • SESSION -81 =34311
    • SESSION -83 =4212
    • SESSION -85=23114
    • SESSION -87=1222
    • SESSION -89=3241
    • SESSION -91 =2422
    • SESSION -93 =1343
    • SESSION -95=1432
    • SESSION -97=2323
    • SESSION -99 =1214
    • SESSION -101 =2113
    • SESSION -103 =4113
    • SESSION -105 =3432
    • SESSION -107=2241
    • SESSION -109=1124
    • SESSION -111 =4221
    • SESSION -113=4122
    • SESSION -115=2111
    • SESSION -117=2111
    • SESSION -119=2132

  • 30-Day Alternate-Day Communication Skills Course Plan

    Session (Day)Topics CoveredFocus Areas
    1Course Introduction, Ice-breaking, Home & Surroundings, RoutineBasic vocabulary, sentence structure, speaking, listening, understanding daily activities
    3Greetings, IntroductionsSpeaking practice, formal/informal tone, non-verbal cues, voice modulation
    5Friends, Family and RelativesDescriptive sentences, relational vocabulary, fluency building
    7FoodVocabulary, reading comprehension, speaking about preferences, grammar (nouns/adjectives)
    9Health and HygieneSentence construction, practical vocabulary, listening and responding to health issues
    11Telling Time, Giving DirectionsPrepositions, sequencing words, pronunciation, clarity, role-plays
    13News and Current AffairsReading, summarizing, opinion sharing, sentence connectors, tone
    15Making Enquiries, Public Places CommunicationPolite expressions, question forms, clarity, fluency, customer interaction scenarios
    17Helping, Offering ServicesModals (can, could, would), tone, empathy in communication, active listening
    19Getting Ready for Work, Workplace VocabularyTime expressions, work-related terms, routines, email etiquette (optional)
    21Telephonic ConversationVoice modulation, telephone etiquette, listening and speaking skills
    23Sharing Thoughts & FeelingsExpression of ideas and emotions, fluency, coherence, voice tone
    25Dictionary and Thesaurus Use, Online Search SkillsReading, vocabulary building, digital communication tools
    27Interview Techniques, Workplace MeetingsRole-plays, formal expressions, Q&A techniques, confidence building
    29Workplace Ethics, Customer Service, SafetyProfessional communication, complaint handling, safety vocabulary and instructions

  • 30-Day Alternate-Day Soft Skills and Life Skills Course Plan

    Session (Day)Topics CoveredFocus Areas
    1Self-Awareness & Self-Management (Part 1)Understanding self, self-reflection activities
    3Self-Awareness & Self-Management (Part 2)Assertiveness, identifying strengths & weaknesses
    5Interpersonal Skills (Part 1)Sensitivity, empathy, basic interpersonal interactions
    7Interpersonal Skills (Part 2)Managing relationships & teamwork
    9Presentation Skills (Part 1)Presenting self and ideas confidently
    11Presentation Skills (Part 2)Clarity, structure, and practice presentations
    13Time ManagementPrioritization, planning tools, value of time
    15Goal Setting & Decision MakingSMART goals, decision making models
    17Being FlexibleAdaptability, attitude toward change
    19Workplace Ethics (Part 1)Professional conduct, accountability
    21Workplace Ethics (Part 2)Diversity, inclusion, and respectful communication
    23Conflict ManagementUnderstanding conflicts, resolving with collaboration and compromise
    25Positive Health (Stress Management)Coping mechanisms, work-life balance
    27Customer Relationship Management (Part 1)Service mindset, empathy, and active listening
    29Customer Relationship Management (Part 2)Handling difficult situations and building long-term relationships

  • IT Course – 2 Month Daily Batch Plan

    Duration: 60 Days (1 class per day)
    Class Time: ~1 to 1.5 hours per day
    Goal: Cover all units with hands-on practice and real-world examples

    Week 1

    • Day 1: Introduction to Course + Basic Computer Terms
    • Day 2: Components of a Computer
    • Day 3: Input and Output Devices
    • Day 4: Types of Software (System, Application, Utility)
    • Day 5: Introduction to Operating Systems
    • Day 6: Mobile and Smart Devices Overview
    • Day 7: Revision + Quiz

    Week 2

    • Day 8: Overview of 21st Century Skills
    • Day 9: Information Literacy & Digital Literacy
    • Day 10: Media Literacy + Creativity Tools
    • Day 11: Communication & Collaboration Tools
    • Day 12: Critical Thinking and Problem Solving
    • Day 13: Innovation & Creativity Skills
    • Day 14: Revision + Quiz

    Week 3

    • Day 15: Operating System (Windows/Linux Basics)
    • Day 16: File Management (Creating, Moving, Deleting)
    • Day 17: Control Panel, System Settings
    • Day 18: Keyboard Shortcuts, Touchpad Gestures
    • Day 19: Mobile OS Basics: Android & iOS
    • Day 20: Hands-on Practice
    • Day 21: Revision + Quiz

    Week 4

    • Day 22: Introduction to Word (MS Word / Google Docs)
    • Day 23: Formatting Text and Paragraphs
    • Day 24: Inserting Tables, Images, Shapes
    • Day 25: Working with Styles, Templates, and Themes
    • Day 26: Page Setup, Headers/Footers, Page Numbers
    • Day 27: Mail Merge Basics
    • Day 28: Printing, PDF Conversion, Sharing

    Week 5

    • Day 29: Practice Exercises
    • Day 30: Project: Create a Resume
    • Day 31: Quiz + Review
    • Day 32: Introduction to Excel/Google Sheets
    • Day 33: Cell, Rows, Columns – Basic Formatting
    • Day 34: Formulas and Functions (SUM, AVERAGE, IF, etc.)
    • Day 35: Charts and Graphs

    Week 6

    • Day 36: Sorting and Filtering Data
    • Day 37: Data Validation and Conditional Formatting
    • Day 38: Project: Budget Sheet or Attendance Sheet
    • Day 39: Quiz + Review
    • Day 40: Introduction to PowerPoint / Google Slides
    • Day 41: Creating and Formatting Slides
    • Day 42: Adding Images, Videos, Charts

    Week 7

    • Day 43: Slide Design and Transitions
    • Day 44: Tips for Effective Presentations
    • Day 45: Project: Create a 5-slide presentation
    • Day 46: Quiz + Review
    • Day 47: Introduction to Cyber Security
    • Day 48: Creating Strong Passwords, 2FA
    • Day 49: Phishing, Malware, Spyware Awareness

    Week 8

    • Day 50: Safe Browsing & Internet Etiquette
    • Day 51: Privacy Settings and Social Media Safety
    • Day 52: Quiz + Practical Demo
    • Day 53: Overview of E-Governance
    • Day 54: Digital India Platforms (UMANG, Digilocker, etc.)
    • Day 55: Exploring Google Forms, Zoom, Google Meet
    • Day 56: Digital Certificates and Verification

    Week 9

    • Day 57: Tools for Online Courses (SWAYAM, YouTube, etc.)
    • Day 58: Quiz + Activity (Filling online form)
    • Day 59: Final Hands-on Practice Project (Real-life Task)
    • Day 60: Final Test + Certificate Distribution + Feedback

  • Excel Formula in Hindi Or English

    बेसिक Excel Formula (सूत्र) हिंदी में

    Formula (सूत्र)काम (उपयोग)उदाहरण
    =SUM(A1:A5)जोड़ (Addition) करता हैA1 से A5 तक सभी मानों का जोड़
    =AVERAGE(A1:A5)औसत (Average) निकालता हैA1 से A5 तक का औसत
    =MAX(A1:A5)सबसे बड़ा मान (Maximum) दिखाता हैA1 से A5 में सबसे बड़ी संख्या
    =MIN(A1:A5)सबसे छोटा मान (Minimum) दिखाता हैA1 से A5 में सबसे छोटी संख्या
    =COUNT(A1:A10)गिनेगा कि कितने सेल में संख्या हैA1 से A10 में कितने नंबर डाले गए हैं
    =COUNTA(A1:A10)गिनेगा कि कितने सेल खाली नहीं हैं (Text+Number दोनों)A1 से A10 तक कितने सेल भरे हैं
    =IF(A1>50,"Pass","Fail")शर्त (Condition) लगाने के लिएअगर A1 का मान 50 से बड़ा है तो “Pass” वरना “Fail”
    =ROUND(A1,2)दशमलव (Decimal) को Round करेगाA1 को 2 दशमलव तक गोल कर देगा
    =LEN(A1)शब्द/अक्षर की गिनती करता हैA1 सेल में कितने अक्षर हैं
    =CONCATENATE(A1," ",B1) या =A1&" "&B1दो या अधिक सेल जोड़ना (Text Join)A1 और B1 के टेक्स्ट को जोड़ना
    =LEFT(A1,5)बाएँ से 5 अक्षर दिखाएगा“ExcelFormula” → “Excel”
    =RIGHT(A1,3)दाएँ से 3 अक्षर दिखाएगा“ExcelFormula” → “ula”
    =PROPER(A1)हर शब्द का पहला अक्षर बड़ा करेगा“my name” → “My Name”
    =UPPER(A1)सारे अक्षर बड़े (Capital) करेगा“excel” → “EXCEL”
    =LOWER(A1)सारे अक्षर छोटे करेगा“EXCEL” → “excel”
    =NOW()वर्तमान तारीख और समय दिखाएगाअभी की तारीख+समय
    =TODAY()केवल आज की तारीख दिखाएगा03-10-2025

    हिंदी में आसान समझ

    • SUM = जोड़ना
    • AVERAGE = औसत निकालना
    • MAX = सबसे बड़ी संख्या
    • MIN = सबसे छोटी संख्या
    • IF = शर्त लगाना
    • LEN = अक्षर/संख्या गिनना
    • UPPER/LOWER = अक्षर बड़े/छोटे करना
    • TODAY/NOW = आज की तारीख और समय

    Excel Formula की कैटेगरी (श्रेणियाँ)

    Excel के Formula मुख्य रूप से इन 10 बड़ी श्रेणियों में बाँटे जाते हैं:

    1. Mathematical & Trigonometric (गणित और त्रिकोणमिति) – SUM, PRODUCT, ROUND, SIN, COS आदि
    2. Statistical (सांख्यिकी) – AVERAGE, MEDIAN, MODE, STDEV, VAR आदि
    3. Logical (तार्किक) – IF, AND, OR, NOT, IFERROR आदि
    4. Text (पाठ्य/टेक्स्ट) – LEN, LEFT, RIGHT, MID, TRIM, CONCATENATE, REPLACE, SUBSTITUTE आदि
    5. Date & Time (तारीख और समय) – TODAY, NOW, DAY, MONTH, YEAR, EOMONTH, NETWORKDAYS आदि
    6. Lookup & Reference (खोज और संदर्भ) – VLOOKUP, HLOOKUP, XLOOKUP, MATCH, INDEX, CHOOSE आदि
    7. Financial (वित्तीय) – PMT, NPV, IRR, FV, PV, RATE आदि
    8. Engineering (अभियांत्रिकी) – BIN2DEC, HEX2DEC, COMPLEX आदि
    9. Information (जानकारी) – ISNUMBER, ISTEXT, ISBLANK, TYPE, INFO आदि
    10. Database (डेटाबेस) – DCOUNT, DSUM, DAVERAGE आदि

    Excel में Operator (ऑपरेटर) किसे कहते हैं?

    👉 Operator वे चिन्ह (Symbols) होते हैं जिनका उपयोग हम गणना (Calculation), तुलना (Comparison) और लॉजिकल ऑपरेशन करने के लिए करते हैं।
    जैसे कि + , - , * , / , > , < , = आदि।


    🔹 Excel में Operators के प्रकार

    1. Arithmetic Operators (गणितीय ऑपरेटर)

    संख्या पर जोड़, घटाना, गुणा, भाग करने के लिए।

    Operatorकाम (हिंदी में)उदाहरण
    +जोड़ (Addition)=10+5 → 15
    -घटाना (Subtraction)=10-5 → 5
    *गुणा (Multiplication)=10*5 → 50
    /भाग (Division)=10/5 → 2
    ^घात (Power)=2^3 → 8
    %प्रतिशत (Percentage)=50%*200 → 100

    2. Comparison Operators (तुलना करने वाले)

    दो मानों की तुलना करने के लिए।

    Operatorकाम (हिंदी में)उदाहरण
    =बराबर (Equal to)=A1=10
    >बड़ा (Greater than)=A1>10
    <छोटा (Less than)=A1<10
    >=बड़ा या बराबर=A1>=10
    <=छोटा या बराबर=A1<=10
    <>बराबर नहीं (Not Equal)=A1<>10

    3. Text Concatenation Operator (टेक्स्ट जोड़ने वाला)

    टेक्स्ट या शब्दों को जोड़ने के लिए।

    Operatorकामउदाहरण
    &दो टेक्स्ट जोड़ना="Ram"&" " & "Shyam" → “Ram Shyam”

    4. Reference Operators (संदर्भ ऑपरेटर)

    Operatorकामउदाहरण
    :रेंज (Range)A1:A10 मतलब A1 से A10 तक
    ,एक से अधिक रेफरेंस (Union)=SUM(A1:A5, C1:C5)
    (Space)समान मान वाले (Intersection)=SUM(A1:A10 B1:B10)

    Excel Formulas in Hindi (सभी श्रेणियों के साथ)


    🔹 1. Math & Trigonometry (गणित व त्रिकोणमिति)आपके द्वारा दिए गए स्प्रेडशीट फ़ार्मुलों (Spreadsheet Formulas) की सूची बहुत व्यापक और उपयोगी है! ये फ़ॉर्मूले डेटा विश्लेषण और गणना के लिए बहुत महत्वपूर्ण हैं।

    यहाँ आपके द्वारा प्रस्तुत जानकारी का एक व्यवस्थित और संक्षिप्त पुनरीक्षण है, जिसमें प्रमुख फ़ॉर्मूला श्रेणियाँ और उनके कार्य शामिल हैं:

    स्प्रेडशीट फ़ॉर्मूला श्रेणियाँ और उनके कार्य


    1. Math & Trigonometry (गणित व त्रिकोणमिति) 📐

    ये फ़ॉर्मूले बुनियादी अंकगणित (basic arithmetic) और त्रिकोणमितीय गणनाओं (trigonometric calculations) के लिए उपयोग किए जाते हैं।

    Formulaकाम (Hindi)Example
    =SUM( )जोड़ करना (Adding)A1 से A5 तक का जोड़
    =PRODUCT( )गुणनफल (Multiplying)सभी मानों का गुणनफल
    =ROUND( )संख्या को राउंड करना12.35
    =ABS( )Absolute Value (धनात्मक मान)45
    =POWER( )घात (Power)8
    =SIN( ) / =COS( ) / =TAN( )साइन, कॉस, टैन θ0.5 / 0.5 / 1

    2. Statistical (सांख्यिकी) 📊

    डेटा के सेट का विश्लेषण (analysis) करने और उसके प्रमुख गुणों को निर्धारित करने के लिए।

    Formulaकाम (Hindi)Example
    =AVERAGE( )औसत (Mean)A1 से A5 का औसत
    =MEDIAN( )माध्यिका (Median)मध्य मान
    =MODE( )सबसे बार आने वाला मान (Most Frequent)A1 से A5 में सबसे अधिक बारंबारता वाला मान
    =STDEV( )मानक विचलन (Standard Deviation)डेटा के फैलाव का माप
    =PERCENTILE( )प्रतिशतक (Percentile)0.9 वें प्रतिशतक का मान

    3. Logical (तार्किक) 🧠

    ये फ़ॉर्मूले शर्तों (conditions) के आधार पर निर्णय लेने और परिणाम देने के लिए महत्वपूर्ण हैं।

    Formulaकाम (Hindi)Example
    =IF( )शर्त अनुसार परिणाम (Conditional Result)A1>50 होने पर “Pass”, अन्यथा “Fail”
    =AND( ) / =OR( )दोनों/कोई भी सत्य होंएकाधिक शर्तों का परीक्षण
    =NOT( )उल्टा परिणाम (Inverse Result)शर्त का विपरीत मान
    =IFERROR( )त्रुटि पकड़े (Error Handling)गणना में त्रुटि होने पर
    =IFS( )कई शर्तें (Multiple Conditions)नेस्टेड IF की जगह

    4. Text (टेक्स्ट) 📝

    टेक्स्ट डेटा में हेरफेर (manipulation), फॉर्मेटिंग और स्ट्रिंग ऑपरेशन (string operations) के लिए।

    Formulaकाम (Hindi)Example
    =LEN( )अक्षरों की संख्या (Length)स्ट्रिंग में वर्णों की गिनती
    =LEFT( ) / =RIGHT( ) / =MID( )बाईं/दाईं/बीच से अक्षर निकालनास्ट्रिंग को उप-भागों में विभाजित करना
    =TRIM( )अतिरिक्त स्पेस हटानाअनावश्यक रिक्त स्थान हटाता है
    =UPPER( ) / =LOWER( ) / =PROPER( )टेक्स्ट केस बदलना“EXCEL”, “excel”, “Ram Kumar”
    =CONCAT( )टेक्स्ट जोड़ना (Concatenate)दो या दो से अधिक स्ट्रिंग को मिलाना

    5. Date & Time (तारीख व समय) 📅

    समय-आधारित गणनाओं और तारीखों से जानकारी निकालने के लिए।

    Formulaकाम (Hindi)Example
    =TODAY( ) / =NOW( )आज की तारीख / वर्तमान तारीख व समयडायनामिक तारीख और समय
    =DAY( ) / =MONTH( ) / =YEAR( )तारीख के भाग निकालनादिन, महीना, या साल
    =EOMONTH( )महीने का अंतिम दिनएक निश्चित महीने का अंतिम दिन
    =NETWORKDAYS( )कार्य दिवस (Working Days)दो तारीखों के बीच कार्य दिवसों की संख्या

    6. Lookup & Reference (खोज व संदर्भ) 🔍

    बड़े डेटासेट से विशिष्ट मानों को खोजने (finding values) और संदर्भित (referencing) करने के लिए।

    Formulaकाम (Hindi)Example
    =VLOOKUP( ) / =HLOOKUP( )वर्टिकल / हॉरिजॉन्टल खोजडेटा के लंबवत या क्षैतिज रूप से खोज
    =XLOOKUP( )नई खोज विधिVLOOKUP और HLOOKUP का उन्नत विकल्प
    =MATCH( )स्थान पता करना (Find Position)एक रेंज में किसी मान की सापेक्ष स्थिति
    =INDEX( )मान निकालना (Extract Value)एक निश्चित पंक्ति और स्तंभ संख्या से मान
    =OFFSET( )सेल रेफरेंस शिफ्टएक बेस सेल से दूर एक रेंज बनाना

    7. Financial (वित्तीय) 💰

    लोन (loan), निवेश (investment), और मूल्यह्रास (depreciation) जैसी वित्तीय गणनाओं के लिए।

    Formulaकाम (Hindi)Example
    =PMT( )लोन EMIमासिक किस्त की गणना
    =FV( ) / =PV( )भविष्य/वर्तमान मूल्य (Future/Present Value)निवेश का मूल्य
    =IRR( ) / =NPV( )आंतरिक रिटर्न / शुद्ध वर्तमान मूल्यप्रोजेक्ट के लाभ की गणना
    =SLN( ) / =DDB( )मूल्यह्रास (Depreciation)संपत्ति के मूल्य में कमी की गणना

    8. Engineering (अभियांत्रिकी) ⚙️

    ये फ़ॉर्मूले मुख्य रूप से संख्या प्रणालियों (Number Systems) के बीच रूपांतरण (conversion) के लिए उपयोग किए जाते हैं, जैसे कि बाइनरी, दशमलव, हेक्साडेसिमल, और ऑक्टल। इनका उपयोग जटिल संख्याओं (Complex Numbers) को संभालने के लिए भी किया जाता है।

    Formulaकाम (Hindi)Example
    =BIN2DEC( )बाइनरी → दशमलव (Binary to Decimal)1010→10
    =DEC2BIN( )दशमलव → बाइनरी (Decimal to Binary)10→1010
    =HEX2OCT( )हेक्सा → ऑक्टल (Hexadecimal to Octal)“2F”→57 (मान लीजिए)
    =COMPLEX( )कॉम्प्लेक्स नंबर बनाना3,4,”i”→3+4i

    Export to Sheets


    9. Information (जानकारी) 💡

    ये फ़ॉर्मूले सेल (cell) के कंटेंट और फ़ॉर्मेट के बारे में जानकारी प्राप्त करने के लिए उपयोग किए जाते हैं। इनका उपयोग अक्सर यह जाँचने के लिए किया जाता है कि कोई मान किसी विशिष्ट शर्त को पूरा करता है या नहीं (जैसे: यह संख्या है, टेक्स्ट है, या त्रुटि है)।

    Formulaकाम (Hindi)Example
    =ISNUMBER( )संख्या है या नहीं (Is it a Number?)TRUE/FALSE
    =ISTEXT( )टेक्स्ट है या नहीं (Is it Text?)TRUE/FALSE
    =ISERROR( )Error है या नहीं (Is there an Error?)TRUE/FALSE
    =ISBLANK( )खाली है या नहीं (Is it Blank?)TRUE/FALSE
    =TYPE( )Data Type पता करना1 (संख्या), 2 (टेक्स्ट) आदि
    =INFO( )सिस्टम जानकारी“osversion”, “recalc” आदि

    Export to Sheets


    10. Database (डेटाबेस) 🗃️

    ये फ़ॉर्मूले एक डेटाबेस रेंज (Database Range) पर काम करते हैं, जहाँ यह गणना करने से पहले शर्तों (Criteria) का उपयोग करके डेटा को फ़िल्टर करते हैं। यह SUMIF या AVERAGEIF का एक अधिक उन्नत रूप है, जो कई कॉलम और शर्तों पर काम करता है। इन्हें आमतौर पर D-Functions कहा जाता है।

    Formulaकाम (Hindi)Example
    =DCOUNT( )गिनती (Count)शर्तों को पूरा करने वाली प्रविष्टियों की गिनती
    =DSUM( )जोड़ (Sum)शर्तों को पूरा करने वाले मानों का जोड़
    =DAVERAGE( )औसत (Average)शर्तों को पूरा करने वाले मानों का औसत
    =DMAX( ) / =DMIN( )अधिकतम/न्यूनतम (Max/Min)शर्तों को पूरा करने वाले मानों में सबसे बड़ा/छोटा मान

    Export to Sheets

    11. Dynamic Array Functions (नए) 🆕

    ये नए फ़ॉर्मूले हैं जो एक साथ कई मानों (multiple values) को लौटाते हैं, जिससे जटिल डेटा हेरफेर आसान हो जाता है।

    Formulaकाम (Hindi)Example
    =UNIQUE( )यूनिक मान (Unique Values)दोहराव वाले मानों को हटाकर
    =SORT( )क्रमबद्ध करना (Sorting)डेटा को सॉर्ट करना
    =FILTER( )फिल्टर (Filtering)एक शर्त के आधार पर डेटा को फ़िल्टर करना
    =SEQUENCE( )सीरीज़ बनाना (Creating Series)संख्या की एक श्रेणी उत्पन्न करना
    =RANDARRAY( )रैंडम एरे (Random Array)यादृच्छिक संख्याओं का एक एरे
  • conversation

    Use of This, That, These, Those

    Meetings Greetings

    Greeting someone depends on the age, relation and position of the person

    Good manners

    How to greet people

    • Good morning! How are you?
      I’m fine, thanks. How are you?
    • formal
    1. Hello! How are you doing?
      Fine, just fine. How are you?
    • informal
    1. Hi, how is it going?
      Pretty good. How about you?
    • informal
    1. Hi, what’s up?
      Not much. What about you?
    • informal
    1. What have you been up to?
      The same as usual.
    • informal

    How to thank people

     1. Thank you for looking after my son.

    You’re very welcome.

    2. Thanks for your help.

    No problem.

    3. Thank you for carrying my bag.

    Don’t mention it.

    4. That’s very kind of you but you really shouldn’t have gone to

     all this trouble.

    I was happy to help.

    you shouldn’t have gone to all this trouble — a standard phrase

     you say to someone who has done much work for you

     How to say sorry

     1. Sorry to have kept you waiting.

    That’s ok.

    2. Sorry I’m late.

    No problem. I’ve only just got here myself.

    3. I’m sorry about reading your messages.

    Don’t let it happen again.

    don’t let it happen again — a standard phrase you say to somebody

     who has really upset you meaning “I hope you won’t do this again”

    भाई और बहन के बीच बातचीत (Conversation between Brother and Sister)

    शिक्षक और छात्र के बीच बातचीत (Conversation between Teacher and Student)

    How to ask people to do something for you

     1. Could you open the window, please?

    Sure.

    2. Could you make me a cup of tea, please?

    Yes, of course.

    3. Could you give me his phone number, please?

    I’m sorry but I don’t know his number.

    4. Could you look after my son tonight?

    I’m afraid I can’t. I’m working an evening shift today.

    5. Do you mind moving your seat so that I and my friend could

     sit together?

     No, of course not.

    (* positive answer)

     6. Do you mind lending me some money?

    I’m sorry, I’m broke.

    (* negative answer)

     shift work — the time period during which you are at work

    to be broke — to have no money

    How to offer people help

     1. My flight arrives at 7 am.

    Would you like me to meet you at the airport?

    2. My car is broken, so I came to work by underground today.

    Do you want me to give you a lift home?

    3. The suitcase is so heavy.

    Let me carry it for you!

    4. What do these statistics mean?

    Let me explain.

    to give a lift — to take someone somewhere in your car

     How to ask for permission to do something

     1. Can I switch the TV on?

    Sure, go ahead.

    (* positive answer)

     2. Can I read this e-mail?

    No, I’m afraid not.

    (* negative answer)

     3. Do you mind if I sit here?

    No, of course not.

    (* positive answer)

     4. Do you mind if I borrow your car tomorrow?

    Yes, I’m afraid I do.

    (* negative answer)

     to borrow — to use another person’s thing and give it back later

     How to suggest somebody an idea

     1. It’s hot in here.

    Let’s open the window.

    Okay.

    2. Let’s ask your mum to look after Johnny while we are away.

    I’d rather not.

    3. How about going there by train?

    Sounds good!

    4. How about painting the walls blue?

    It doesn’t sound very good.

    5. Why don’t we go to the beach?

    Good idea!

    6. Why don’t you get a new hairstyle?

    I don’t feel like it.

    How to agree and disagree with your companion

     1. Kevin is musically gifted.

    That’s true!

    2. I think Martin Freeman is a brilliant actor!

    Absolutely!

    3. The facts, he gave us, are convincing.

    I can’t see that!

    4. He is an honest man.

    I don’t think so!

    gifted — talented

    convincing — making you believe that something is true

     How to give and accept a compliment

     1. Your cake is really delicious!

    I’m glad you like it!

    2. You look gorgeous in this outfit. You have a great fashion

     sense!

    That’s very kind of you to say so.

    3. Your presentation was great!

    Thank you. I really needed that.

    gorgeous — beautiful

    an outfit — a set of clothes that you wear together

    fashion sense — understanding what clothes look good

     How to sympathize

     1. Jill has had a heart attack! She’s just been taken to hospital!

    How awful/terrible!

    2. My back kills me!

    I’m sorry to hear this!

    3. I’ve lost one of my gloves.

    What a shame!

    4. I spent half an hour looking for my car key! It was so

     frustrating!

    I can imagine!

    When I got to my car, I saw I had a flat tyre.

    Oh, no!

    frustrating — making you feel annoyed

    a flat tyre — when there’s little air in the tyre

     How to ask to repeat and check understanding

     1. Are you following me?

    No, you’ve lost me. Could you explain that again, please?

    2. Are you with me?

    Sorry, what was that again?

    3. Am I making sense?

    Could you explain that another way/just one more time, please?

    to make sense — to be easy to understand

     How to finish a conversation and say good-bye

    1. It was nice to talk to you but I’ve got to go now.

    You too. See you around.

    2. It was great to see you, but I must dash now.

    It was good to see you too. Take care.

    3. I should get going.

    Ok. See you later.

    4. I’m running terribly late!

    Ok. See you around.

    5. I hope we meet again soon.

    Yes, let’s keep in touch.

    to dash — to go quickly because you’re in a hurry

    to keep in touch — to write or call each other from time to time

    How to introduce yourself

     1. Great party, isn’t it?

    Yeah. It’s cool.

    I’m Ruth.

    I’m Julia. Nice to meet you.

    You too.

    2. Hi, I’m Kevin.

    Hi, Kevin! I’m David. Nice to meet you.

    You too, David. So, how do you know the host? (at a party)

    I and Daniel work together. What about you?

    I live next door.

    a host — a person who invites guests to his/her home

     next door — a house next to yours

     How to introduce people

     1. Laura, meet Seon! Seon, this is Laura!

    Nice to meet you, Seon.

    You too, Laura!

    2. James, this is Chris. Chris, this is James.

    Nice to meet you, James!

    You too, Chris. I’ve heard a lot about you!

    All good, I hope.

    How to welcome a new employee

     1. Hi, I’m Claire.

    Nice to meet you. I’m Robert.

    You too. Are you new here?

    Yes, it’s my first day here.

    2. You must be Susan.

    Yes, right.

    I’m Jill. Nice to meet you, Susan. Let me show you around.

    Nice to meet you too, Jill. Thank you.

    3. Hello, Jake. Welcome to the Nesco Company. Let me

     introduce you to some people.

    Thank you, that would be nice.

    4. Hi, I’m Jeff. Are you new here?

    Yes, I’m Alex. I’m a new paralegal.

    Where will you be working?

    On the seventh floor.

    We’ll be seeing a lot of each other then.

    to show you around — to show you a place (an office or home)

     to introduce — to tell someone another person’s name when they

     see each other for the first time

     a paralegal — someone who has legal training and helps a lawyer

     Нow to make an invitation

     1. Would you like to come to my birthday party?

    I’d love to! What time is your party?

    5 pm.

    I’ll be there. Thanks!

    2. Would you like to come over for dinner tonight?

    That would be lovely but I’ve got a previous arrangement.

    What a shame!

    I would love to come another time!

    3. I’d love it if you could come to stay but do you mind dogs?

    No, of course not. Thank you for inviting me.

    a previous arrangement — a plan you had made before you were

     invited

     How to welcome guests

    1. Hi, come in!

    Hi! Nice to see you!

    I’m glad you could make it.

    Thank you for asking me.

    2. Hi, come in.

    Nice to see you! You look wonderful!

    Thank you! It’s a pleasure to have you here.

    I’m very glad I came.

    3. Nice to have you here.

    I’m glad I could come.

    How was your journey?

    I hit a traffic jam but quite smooth after all.

    to make it — to manage to get somewhere

     to hit a traffic jam — to drive up the road that is busy with other

     drivers

     smooth — without problems

     How to compliment your host on their home

     1. You’ve got a lovely house.

    Thank you. Let me show you around.

    2. Come into the living room and have a seat.

    Your living-room is very beautiful!

    3. Make yourself comfortable.

    Thank you!

    How to offer guests a drink

    1. Would you like a drink?

    Yes, please. What have you got?

    2. Can I get you something to drink?

    Yes, please. I’d like a cup of tea.

    3. How do you take your coffee?

    Two sugars, no milk, please.

    How to offer food to your guests

     1. Help yourself to the cookies.

    Thank you! They are delicious.

    2. Please, go ahead with the salad, I’ll bring the lamb in red wine

     in a minute.

    Sounds delicious!

    3. Can I get anyone anything?

    No, thanks. We are full. The meal was delicious.

    4. Are you done?

    Yes, thank you. It was delicious.

    help yourself — used to offer food and drink

     delicious — tasty

     to go ahead — to continue to do something

     Are you done? — Have you finished with you meal?

     How to thank your host for hospitality

     1. Thank you for having us.

    We are glad you could come. I hope you have a safe journey.

    2. Thank you for inviting us. We had a great time.

    Come back again. It was good to see you.

    How to ask somebody out on a date

     1. What are you up to today?

    Nothing really. Why?

    Would you like to go to the cinema tonight?

    Yeah, what’s on?

    2. I was thinking… Do you want to meet up for a drink some

     time?

    Sounds good!

    What about tomorrow evening?

    I am busy this week maybe next week some time?

    3. I was wondering if you would have dinner with me?

    Dinner? Why not? When?

    How about tonight?

    Sorry, I can’t make it tonight.

    Can you make it tomorrow then?

    Yes, tomorrow is fine.

    I can’t make it tonight — I can not meet you tonight

     How to refuse a date

     1. Would you like to go out some time?

    That’s nice of you, but I’m already seeing someone.

    2. What are you doing this weekend?

    I am going to my parents’ place. Why?

    I just thought we could grab a coffee sometime.

    No, sorry. You’re a nice guy, but I’m just not into you in that way.

    to see someone — to be in a romantic relationship with someone

     to be into someone — to be interested in someone

     How to ask a stranger out on a date

     1. I’ve just moved here. Are there any good cafés in the area?

    There’s a good Chinese place near here.

    Would you like to join me for dinner there sometime?

    I’m not sure. I don’t even know you.

    Right, but you seem like a really nice person and I want to get to

     know you better.

    2. I just saw you and I think you look really nice.

    Thank you.

    What are you doing right now?

    Just taking a walk.

    Then why don’t we have a coffee over here.

    3. I want to tell you that you look very pretty and I want to get to

     know you.

    Thank you.

    Can you give me your number so I can call you sometime?

    Okay.

    4. I enjoyed talking to you and would like to get to know you

     better. If you feel the same, here’s my number.

    I’ll call you.

    to get to know — to know somebody better

    How to make small talk

     1. Nice day, isn’t it.

    Yeah, it’s lovely outside.

    2. It looks like it’s going to snow.

    I hear they are calling for snow all weekend.

    3. I can’t believe how quiet this place is today.

    Strange, isn’t it? It’s usually packed on Fridays.

    4. Can you believe all this rain we’ve been having?

    Yes, we sure have!

    5. I love your outfit! May I ask where you got it?

    Thank you. I got it at Zara.

    6. Getting excited about your trip?

    Yeah, I’m really looking forward to it.

    to call for snow — to say that it will snow

     packed — having a lot of people

     excited — very happy

     to look forward to — to feel happy about something that is going to

     happen

     How to avoid answering a question

     1. How much do you earn?

    I’d rather not say.

    2. I’ve heard you’ve split up with Christy.

    If it’s okay with you, I’m not really up to talking about it.

    How to make an appointment

     1. Can we meet on the 16th of July?

    Yes, it’s fine with me.

    2. Can you make it on Friday morning?

    Yes, it suits me perfectly.

    3. Are you available on Thursday evening?

    I’m afraid I can’t make it on Thursday evening. What about a bit

     earlier on Thursday? Say, 3 pm?

    4. What about Saturday?

    I’m afraid I can’t on Saturday. Can we meet on Sunday instead?

    to make it on Friday — to be available on Friday

     How to change an appointment

     1. We were going to meet on Friday but something has come up.

     Can we fix another time?

    Sure. Would Monday be ok?

    2. I’m afraid, I won’t be able to meet you after all. Can we make

     another time later in the week?

    Ok. What time is best for you?

     to come up — if a problem comes up, you need to deal with it

     immediately

    How to ask if a shop sells an item you need

     1. Hello! Have you got souvenir mugs?

    Yes, we have them here.

    2. Have you got umbrellas?

    Yes. I’ll show you. Are you looking for men’s or ladies’ umbrellas?

    A ladies’ one.

    How to buy things

     1. Can I have this calendar, please?

    Here you are/There you go.

    2. How much is it?

    It’s 10 pounds.

    3. Can I have a carton of milk and a loaf of bread, please?

    Here you are/There you go. That’s 4 euros.

    4. Can I have a box of tissues, please?

    I’m sorry, we are out of tissues.

    5. I’m looking for a dishwasher.

    Freestanding or built-in?

    6. I’m looking for a pair of shoes to go with this dress.

    How about these ones?

    7. I’d like to buy a gift card, please?

    How much do you want to put on it?

    8. I’d like a new SIM card for my phone.

    What’s your phone model?

    9. Can I help you?

    No, I am just looking around.

    Just let me know if you need anything.

    here you are/there you go — said when you give something to

     someone

     we are out of tissues — we have no more tissues in stock

    How to book a flight

     1. What flights are there to Oslo?

    There are two flights tomorrow. One is at 7.30 am and the other one

     is at 4 pm.

    2. Are there any direct flights to Dallas?

    No, you’ll have to transfer either in Chicago or Kansas City.

    3. I’d like to book a flight to Beijing, please.

    What date will you be travelling?

    The 19th of March.

    There is a flight at 5. 20 am. Would you like to be booked on it?

     Yes, please.

    to transfer — to change a plane

     How to change a flight reservation

     1. I’d like to change my flight reservation.

    Ok. What’s your booking number?

    2. What would you like to change?

    I’d like to take an earlier flight if possible.

    3. I’m booked on flight number XPL on April 12. Can I change

     this to a later date, please?

    What date would you like to depart?

    4. Will I have to pay a change fee?

    Yes, because you booked a flight over 24 hours ago.

    a fee — money you pay for service

     How to check-in

     1. Can I see your passport and tickets, please?

    Here you are.

    I’m afraid, your flight has been delayed. It’s now scheduled to

     depart at 4.30 pm.

    2. Would you like an aisle or a window seat?

    A window seat, please.

    to be delayed — to be later than planned

     to be scheduled — to be planned at a particular time

     to depart — to leave

     an aisle seat — a seat near the passage between rows

    How to rent a car

     1. I’d like to rent a car.

    For how long?

    For 3 days.

    2. What type of car would you like?

    I’d like a midsize car. How much would it cost?

    30 dollars per day.

    3. Would you like insurance on your car?

    Yes, please.

    How many people are going to drive?

    Just myself.

    4. Can I see your driver’s licence?

    Will my international licence do?

    5. Do I have to return a car to this location?

    No, you can leave it at any of our locations. Remember to return it by

     2 am on Wednesday.

    How much would you charge me if I’m an hour late?

    an insurance — an agreement in which you pay a company money

     and they pay your costs if you have an accident.

    to charge — to ask to pay money

     How to rent a flat

     1. I’m calling about the flat for rent. Is it still available?

    Yes, it is.

    Can I see it today?

    2. How much is the rent?

    It’s 1200 dollars per month.

    Are the utilities included?

    No, you’ll have to pay them yourself.

    3. When is the rent due?

    On the first of each month. It’s paid in advance.

    4. Will the rent go up?

    Not until the end of the lease. When your lease expires the rent may

     go up.

    5. How much is the security deposit?

    It’s a month’s rent.

    6. Can I sublet?

    Yes, you can but you must get written permission from us first.

    7. How much notice do I need to give if I want to leave early?

    You need to give a month’s notice.

    8. Who do I contact if there is a problem?

    Me. Here is my phone number.

    9. When will the flat be available?

    Next month.

    We need to think about it. Can we call you tonight?

    Sure.

    the rent is due — must be paid

     in advance — before a particular time

     a (rental) lease — a rental contract

     to expire — to come to end

     a security deposit — money you pay when you start to rent a flat

     and which is given back to you when you stop renting it

     utilities — gas, water, electricity

     to sublet — to rent out the flat or part of the flat that you are renting

     permission — when you allow somebody to do something

     to give notice — to inform someone of something

    How to ask for a bill

     1. Can I have the bill, please?

    Coming right up.

    2. We’d like separate bills, please.

    Sure.

    How to say that the bill is incorrect

    1. I’m afraid there is a mistake in the bill. I didn’t order the

     milkshake.

    I’m sorry. I’ll bring you the correct bill right away.

    2. I’m afraid there is a mistake in the bill. You charged me twice

     for the dessert.

    I’m sorry, Mam. I’ll bring you the correct bill right away

    How to talk about problems with equipment

     1. The washing machine isn’t working.

    Do you know what’s wrong with it?

    2. The remote control isn’t working.

    The batteries might have run out.

    3. Is the printer broken?

    No, it’s not. It’s just has run out of paper. Let me refill it for you.

    4. My lock is broken. The key doesn’t turn.

    You should call the locksmith.

    a remote control — a thing you use to switch on and off TV from a

     short distance away

     to run out — to finish

     to refill — to put something into a container again

     a lock — a part of a door you put your key in to open or close it

     a locksmith — a person who fixes locks

     How to talk about household appliance problems

     1. The kettle doesn’t seem to be working.

    It could be the cable. Is it plugged in properly?

    2. The tap in the kitchen is dripping.

    I’ll send the plumber in right now.

    3. One of my burners won’t light.

    It can be clogged. Just clean it.

    4. The bulb is blown.

    I’ll replace it right now.

    a kettle — a container you use for boiling water

     to plug in — to connect a piece of equipment to an electricity supply

     a tap — a thing in the bathroom or kitchen where water comes out of

     to drip — when water falls in small drops

     a burner — a part of a cooker that you heat pans on

     to be clogged — to become blocked so that nothing can go through

     it

     a bulb — an object in a lamp that gives light

    How to report an emergency

     1. There is a robbery in progress in the neighbour’s home.

    What’s the address?

    2. There is a fight in progress outside the bar.

    Hold on. I’ll get the police dispatched.

    3. There’s a car accident.

    Is anyone hurt?

    The driver of one of the cars.

    4. There’s a car accident.

    How many cars/people are involved?

    Two cars.

    Is anybody trapped inside the cars?

    One man is.

    The ambulance is on the way.

    What should we do until they arrive?

    5. We are stuck in the lift/elevator.

    Do you know the address where you are at?

    Yes, it’s…

    The rescue team will be there in 15 minutes.

    6. My house is on fire.

    The fire crew is on its way.

    7. My house is flooding.

    Have you got a burst pipe?

    8. Someone is breaking into my house.

    I already have the police coming.

    a robbery — stealing something using force

     dispatched — sent

     a crew — a group of people working together

     to flood — to become covered with water

     to burst — to break because there is too much air inside

     a pipe — a tube that carries water

     to break into a house — to get into somebody’s house illegally

     How to report a crime at the police station

     1. I’d like to report a crime.

    Can you tell me what happened?

    My bag has been stolen.

    2. I’ve been attacked.

    When and where did it happen?

    3. I’d like to report a break-in.

    Was anything stolen?

    a break-in — when someone illegally gets into your house or your

     car

    How to give a reason for your call

    Can I speak to someone from the HR department?
    Can I ask what’s it in connection with?
    I’m calling about applying for the job of a sales representative.
    I’ll connect you to the person in charge of it.
    to remind — to make somebody remember something
    to suggest — to give someone an idea to think about
    to apply for — to officially ask for a job
    to be in charge of — to have control over somethin

    Hi, Brian. How are you doing?
    Fine. And you?
    I’m good. What can I do for you?
    I’m calling to remind you of our dinner plans.

    Hi, Rita! What can I do for you?
    You suggested I call you to discuss a few ideas. I am calling to let you
    know I’m interested.